Data protection policy

Sec. 1 Information on the collection of personal data

(1) This section provides information on the collection of personal data when using our website. Personal data is defined as any information that refers to you personally, e.g. name, address, email addresses, user behavior.

(2) The person responsible pursuant to Art. 4 (7) EU General Data Protection Regulation (GDPR) is Lapp Holding AG, Oskar-Lapp Str. 2, 70565 Stuttgart, info(at) (see our imprint for further information). You may contact our data protection officer at our postal address, adding „data protection officer“ or write in accordance with our contact details stated in Sec. 15.

(3) If, due to specific functions of our offer we need to refer to commissioned service providers or wish to use your data for commercial purposes, we inform you below in detail concerning respective processes stating, at the same time, defined criteria of the storage period.

Sec. 2 Your rights

(1) With regard to our company and your personal data, you have the following rights:

  • The right of information
  • The right to correction or deletion
  • The right to restriction or processing
  • The right to object against processing
  • The right to data portability

(2) In addition, you have the right to lodge a complaint against us with any data protection supervisory authority concerning our processing of your personal data. A competent authority is Der Landesbeauftragte für den Datenschutz Baden-Württemberg, Postfach 102932, 70025 Stuttgart,

Sec. 3 Collection of personal data on visiting our website

(1) If the website is used for merely informational purposes i.e. you do not register on the website or send us other information, we inherit only those personal data that your browser transmits to our server. On visiting our website, we collect the following data which are technically required for us to display our website to you and to guarantee stability and security (legal basis is art. 6 (1) p. 1 lit. f GDPR):

  • IP address
  • Date and time of inquiry
  • Time zone difference compared to Greenwich Mean Time (GMT)
  • Request content (defined page)
  • Access status/http status code
  • Respective data volume transmitted
  • Website making the request
  • Browser
  • Operating system and its interface
  • Language and browser software version

(2) When using our website, and in addition to the above mentioned data, cookies are stored on your computer. Cookies are small text files which, on your hard drive, are stored after being allocated to the browser you use and by which the site placing the cookie (i.e. us) has certain information sent back to it. Cookies cannot execute any programs nor transfer any viruses onto your computer. Their purpose is to make your online presence overall more user-friendly and more effective.

(3) Use of cookies:

a) This website uses the following types of cookies whose size and functionalities are explained as follows:

  • Transient cookies (refer to b)
  • Persistent cookies (refer to c)

b) Transient cookies are automatically deleted as you close the browser. This includes especially session cookies which store a so-called session ID. Various requests of your browser may be allocated to the joint session by way of session IDs. This facilitates recognition of your computer on your return to our website. Session cookies are deleted as you log out or close the browser.

c) Persistent cookies are automatically deleted after a specified time, subject to the cookie in use. You may delete any cookies at any time in the security settings of your browser.

d) Your browser settings may be configured as you wish and can, for example, refuse acceptance of third party cookies or any cookies. We should like to point out that you may not be able to use all functions of this website.

e) We make use of cookies to be able to identify you on any follow-up visits, if you have an account with us. Alternatively, you will have to log on anew every time you browse our site.

f) Flash cookies in use are not captured by your browser but by your flash plug-In. In addition, we use HTML5 storage objects that are filed on your terminal. These objects without automatic expiry dates store the required data irrespective of your browser in use. If you are not interested in the processing of flash cookies, you must install a corresponding add-on, e.g. „Better Privacy“ for Mozilla Firefox ( or the Adobe flash killer cookie for Google Chrome. You may prevent the use of HTML5 storage objects by introducing the private mode into your browser. In addition, we recommend regular manual deletion of your cookies and browsing history.

Sec. 4 Further website functions and offers, purposes of data use

(1) In addition to the purely informational use of our website we offer various services you may use if interested. As a rule, this requires you to state further personal data which are used by us to provide our respective services. The aforesaid principles of data processing shall apply to such personal data.

(2) In addition to the above mentioned data Lapp collects and stores all Information clients key into the website or transmit to Lapp in other ways. Examples of such data are:

  • company
  • VAT ID no.
  • salutation
  • name of customer
  • department
  • address
  • email
  • telephone
  • fax

(3) Lapp uses these data also to communicate with users about the e-learning program its content, products and services, Lapp also uses information to enhance its online presence, to prevent any abuse and fraud or to reveal them, or to enable third parties to execute any technical, logistic or other services on behalf of Lapp.

(4) Only if customers have previously granted their consent or, as far as this is legally permissible, if no objection was raised, Lapp also uses these data for product related surveys and marketing purposes.

(5) We partly use external service providers for the processing of your data. Those providers are carefully selected and commissioned by us. They are bound to our directives and are regularly monitored.

(6) Inasmuch as our service providers or partners are headquartered in a state outside the European Economic Area (EEA), we are going to keep you informed about any consequences of these circumstances in the description of our offer.

Sec. 5 Objection or revocation against processing of your data

(1) If you have granted your consent to the processing of your data, you may revoke your consent at any time. Such revocation will impact the processing admissibility of your personal data after stating it.

(2) You may object against the processing inasmuch as we base the processing of personal data on a balance of interests. This would be the case if processing is not required to fulfill a contract with you; this is outlined in detail in the following description of functions. On objecting we would request a statement of reasons as to why our company may not process personal data as usual. In the event of your justified objection, we shall look into the matter and will either terminate or adjust data processing, or explain to you our compelling and legitimate grounds as to why processing will be continued.

(3) You may, of course, object at any time against the processing of your personal data for advertising or data analysis purposes. You may send your objection against advertising to the above-mentioned contact information.

Sec. 6 E-mail contact

You can contact us via the e-mail address mentioned in the website. In this case, the user's personal data transmitted by e-mail will be stored.

In this context, the data will not be passed on to third parties. The data is used exclusively for processing the conversation.

The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f DSGVO. If the e-mail contact aims at the conclusion of a contract, then additional legal basis for the processing is Art. 6 exp. 1 lit. b DSGVO. In case of an e-mail contact the legitimate interest in processing the data is the processing of the request. The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data that were sent by e-mail, this is the case when the respective conversation with the user is finished. The conversation is terminated when it can be inferred from the circumstances that the facts in question have been finally clarified.

Sec. 7 Feedback form

There is a feedback form on our website which can be used for electronic contact. If a user takes advantage of this possibility, the data entered in the input mask will be transmitted to us and stored.

The feedback form does not require the user to provide any information regarding name, address or contact information. Although, at the time the message is sent, the user's IP address and the date and time of transmission are stored.

In this context, the data will not be passed on to third parties. The data is used exclusively for processing the feedback. The legal basis for the processing of the data is Art. 6 para. 1 lit. b DSGVO. Legitimate interest is processing the feedback form that has been filled out by the user and improving the e-learning program. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. The personal data collected during the sending process will be deleted after a period of seven days at the latest.

Sec. 8 Service providers: hosting and operation of the website, technical service providers

In the context of contract processing, the data is stored on the servers of the above service providers, Lapp Service GmbH and SETU GmbH, Königsturmstr. 28 73525 Schwäbisch Gmünd.

Sec. 9 Storage period of personal data

Unless stated to the contrary, the criterion decisive for our stipulating of storage periods is the respective statutory safekeeping period. Data are deleted after such period has expired, provided they are no longer needed for contract performance or contract initiation.

Sec. 10 Legal or contractual rules on the provision of personal data

The provision of personal data is partly prescribed by law, e.g. tax regulations, or may be the result of contractual arrangements (e.g. statements concerning a contractual party). When signing a contract it may sometimes be necessary for data subjects to place their personal data at our disposal which, at a later stage, need to be processed by our company. For example, the data subject may be under obligation to make personal data available to us when our company signs a contract with them. A consequence of non-provision of personal data would be that no contract might be signed with the data subject. Data subjects must contact a member of our staff prior to such person making personal data available. In every individual case, our employee will advise data subjects if the provision of personal data is legally or contractually prescribed or required for signing a contract. He will also inform on possibly existing obligations to provide personal data and possible consequences of not providing personal data.

Sec. 11 Automated decision-making

There will be no automated decision-making or profiling.

Sec. 12 Legal basis of data processing

Art. 6 (I) lit. a GDPR is our legal basis for processing procedures that require us to obtain consent for specific processing purposes, especially registrations with newsletters. In the event that processing of personal data is required for contract compliance involving the data subject as the contractual partner, the processing of data is based on art. 6 (I) lit. b GDPR. As an example, this is the case with processing procedures that are necessary for the delivery of goods or the performance of a service or return service. The same legal basis also covers processing procedures needed to carry out pre-contractual measures, e.g. upon queries concerning our products or services. If our company is subject to a legal obligation requiring the processing of personal data, e.g. compliance with tax-related duties, processing shall be based on art. 6 (I) lit. c GDPR.

Sec. 13 Legal basis as per art. 6 (I) lit. f GDPR, our legitimate interests in processing

Processing procedures may ultimately be based on art. 6 (I) lit. f GDPR. Processing procedures not captured by any of the legal principles stated in Sec.14 rest on this legal basis, if the processing is required to protect a legitimate interest of our company or of a third party, providing the interest, fundamental rights and freedoms of data subjects do not prevail. A legitimate interest could be assumed, if the data subject is a customer of the person responsible (Recital 47 sentence 2 GDPR).
If the processing of any personal data takes place on the basis of art. 6 (1) lit. f GDPR, our legitimate interest will be the performance of our business activity.

Sec. 14 Further information

The customer is aware that, in light of the current state of technology, no full data protection can yet be guaranteed in data transmissions via internet. As a result, and in terms of security of any data posted on the internet, the client takes full responsibility. For this reason, data subjects are at liberty to transmit their data to us via alternative options, e.g. per telephone.

Sec. 15 Contact with data protection officer

Lapp places great value on their customers‘ trust. That is why Lapp is glad to answer any questions regarding the processing of personal data. For any queries not sufficiently dealt with in this data protection declaration or if customers request further in-depth information, please contact the company’s data protection officer, at the following email address: datenschutz.lhi(at)

Lapp Holding AG
Data protection officer

70565 Stuttgart

Telefon: +49 711 7838 1640
Telefax: +49 711 7838 86 3216